Document Help
Adobe PDFs
Many of the documents on our website are converted to PDF (Portable Document Format) using Acrobat 5.0. Older documents may not support all of the functions now available with Acrobat, however you may contact us as mentioned in the Accessibility Statement to provide you with a hard copy.
Acrobat 5.0 now offers new capabilities that improve accessibility to electronic documents for users with disabilities:
- You can read PDF documents with Microsoft Windows based screen readers
- Use keyboard navigation
- View documents in high contrast mode
- Zoom in on text and resize to fit any size view
In order to read PDFs you need to download a copy of the free Acrobat Reader. Please ensure your reader is the most up to date version to ensure compatibility with our documents.
Adobe Access Reader is available for visually impaired users.
If you still have a problem reading the PDF document you can also try using the following services provided by Adobe:
Microsoft Office Converters & Viewers
You can download converters and viewers from the Microsoft website to ensure our documents are accessible and readable to all.
Converters enable you to open files created using different versions of your Office programs. Find the appropriate converter for the version of the Office program on your computer.
Viewers also enable people who don't have Office programs to read our documents. Simply download the appropriate viewer from the list below:
OpenOffice.org
The free and open productivity suite. Learn more about OpenOffice.org and download it for free atwww.openoffice.org 
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If you have any suggestions on how we can improve our website's accessibility or if you encounter any problems please contact the Web Team.